Thursday, January 23, 2014

RV Warranties

When you purchase a brand new RV, it comes with a one year manufacturer's warranty which covers cosmetic repairs for the first 90 days following the purchase of your RV.  Cosmetic repairs include (but are not necessarily limited to) cabinets that have nicks or scratches, slide-outs that require adjustments, reseals for windows, doors, sinks and vents and similar superficial damages.  After the first 90 days, cosmetic repairs are no longer covered by the manufacturer warranty.  Mechanical repairs, in contrast, are covered throughout the length of the one year warranty and include (but are not limited to) issues with appliances, tanks, hoses and other such components on your camper.

What many people do not know is that extended warranties are also available for your RV after that first year is up.  Extended warranties can be purchased on new units as well as used units.  Every extended warranty is different but, more often than not, cosmetic repairs or repairs caused by lack of maintenance will not be covered.  Just as with manufacturer warranties, extended warranties only provide coverage for repairs if the customer has kept up with routine maintenance of their unit through professional RV service stations.

At Susquehanna RV we deal primarily with one warranty provider - ProtectiveGood Sam extended warranties are also a popular choice and, though we have never dealt with them personally, RV Warranty Forever is another extended warranty provider.  We will honor almost any extended warranty as long as proof of warranty is provided.    

It is always important to research warranty providers - make sure you're going with a reputable company.  Review your warranty options as well - different amounts of coverage are available.  Keep in mind that, at times, repairs for RV components can be quite costly, and a yearly cost for an extended warranty might be less than the cost of a repair out of pocket.  Make sure to find out what repairs and services are covered by the warranty before paying for anything, and consider the deductible on any warranty.  In some cases, service calls to the location of the camper are covered.  Other times, the campers must be brought to the service provider's location.  We can say it's nearly always the best bet to get an extended warranty for your camper.  An ounce of prevention is worth a pound of cure!

As always, we invite anyone with questions or concerns regarding extended warranties on RVs to call, e-mail or come in to speak with us!  We are not only in the business of selling campers.  We are in the business of making sure they last - keeping you outdoors and having fun with your friends and family for many years!